What's new

Visits by page and language, PDF manual and Support page

In the statistics you see which pages guests open and in which language. From the panel you download the PDF manual and find every way to get help.

• Visits to menu, takeaway, booking, venue page and customer area, by day, month or year.
• A person counts once a day.
• PDF manual with the features of your plan.
• Support page with guide, email and a video call request.

Card guarantee against no-shows

You can ask guests who book for a card as guarantee: no charge at booking, and you charge the penalty only if the guest does not show up or cancels late.

• Penalty per person, number of guests from which to ask, and hours of free cancellation.
• The card is registered on the Stripe page, on your account.
• You always decide the charge, from the booking page.

Guests change or cancel their takeaway order

From the "track your order" page guests can change time and notes or cancel, until you have taken the order. Venue settings also have a tab bar to move from one to another.

Home delivery with postcode zones and a maximum radius

Takeaway has a second mode: guests choose between pickup and delivery in the same checkout.

• Postcode zones, each with fee, minimum order and optional free delivery.
• Maximum radius in km from the venue.
• Delivery fee shown to the guest while typing the address.
• New "Out for delivery" step, with an email to the guest when the order leaves.

Customer area: card, points and bookings on one page

Your guests sign in with a link received by email, no password, and find what concerns them.

• Stamp card and loyalty points.
• Upcoming bookings and takeaway orders.
• Name, phone, address and allergens to avoid already filled in when they book or order.

Stamps and points assigned automatically

The stamp card and points settings have a new "Assign automatically" switch: guests with an account get their stamp and points when a booking is marked as arrived and when they collect a takeaway order.

• It can only be on while the programme is active, and stays off until you choose it.
• Each booking or order is rewarded only once.
• You can always add or remove stamps by hand.

Fixed-price menus, legal labels and blocking guests

Four more tools for everyday work.

• Fixed-price menu: one price for the whole menu.
• "Frozen" and "raw fish" labels on dishes, with the note for the guest.
• Block a guest by phone or email, for bookings and orders.
• Email alert when the email or password of your account changes.

Bookings: opening hours, rules and tables assigned on their own

Online bookings now follow the venue hours and the rules you set.

• Weekly opening hours and special days, also used by takeaway.
• Minimum and maximum notice, table duration, instant confirmation.
• Tables assigned automatically, also joining tables in the same room.
• Guests change or cancel the booking from the link they receive by email.
• Calendar by table, manual booking, reports and export.

Takeaway: pickup times, limits and order management

Takeaway has its own order list and settings.

• Preparation time, maximum orders per slot and orders for the following days.
• Same-day pause and extra waiting minutes when the kitchen is busy.
• Discount, item changes, cancellation with a reason and refund from the order.
• Orders taken by the venue, reports and a PDF summary.
• Email to the guest at every step and an "Order on WhatsApp" button.

Menu: custom filters, bulk prices and showcase menu

New tools to keep the menu tidy without editing one dish at a time.

• Custom filters, besides the allergen one.
• Bulk price changes, with preview and undo.
• "Showcase" menu without prices or ordering, with its own QR.
• Seven more languages, including right-to-left ones.

Tables: courses and cancellable orders

Table service follows the pace of the floor more closely.

• Orders are split by course and the kitchen sends them out one after another.
• Guests can cancel the order from the QR within 30 seconds.
• Table statistics: covers, duration and takings.

Privacy, terms of service and cookie preferences

The site now has the privacy notice and the terms of service, reachable from the footer and from sign-up.

• Privacy notice with the data collected, the providers and your rights.
• Terms of service on plans, free trial, renewal and cancellation.
• Cookie notice: statistics cookies are switched on only with your consent.

Printable PDF menu, in five styles

From the digital menu you download a laid-out, print-ready PDF that always matches your dishes and prices.

• Five styles: Classic, Modern, Elegant, Bistro and Minimal.
• Custom colours, fonts and texts, in A4, A5 or Letter.
• Choose what to print: prices, allergens, dish photos and the menu QR.
• Also in the languages you have translated the menu into.

Step-by-step guide inside the panel

Every feature has its own card with the steps to follow and a direct link to the screen.

• The guide shows the features of your plan and lets you compare the others.
• Search by word: QR, allergens, bookings.
• Introduction on first sign-in, which you can replay whenever you like.

Suggestions: tell us what you need

From the panel you can tell us what you would improve or what you are missing in your daily work: we build the most requested ideas first.

Demo menus by venue type

On the site you can try real menus for a pizzeria, seafood restaurant, steakhouse, café, bakery and hotel, both to browse and with cart and ordering.

Live floor and the Maître / Cashier workstation

The dashboard shows the floor plan with each table coloured by its state, plus the queue of bills to settle and dishes ready.

• Covers, opening time and total for every table.
• New Maître / Cashier workstation: settles bills and manages bookings.
• Sound alert on every new bill request.

Floor plan with rooms and drag-and-drop tables

Draw your venue: one tab per room, tables dragged with the mouse or a finger.

• Round or rectangular tables that never overlap.
• Every change is saved immediately.
• Existing tables are laid out automatically.

Takeaway on its own page

The in-venue menu is for browsing only; cart and payment live on the takeaway page, with the menu you choose.

• Takeaway and table ordering can be enabled separately.
• Pickup time chosen by the guest.

Five styles for the guest menu

List, grid, carousel, compact list and one category per screen, with the new bottom bar.

• Dishes without photos look clean, no grey placeholders.
• Reduced motion for guests who turned animations off.

More reliable table payments and subscriptions

Fixed cases where a table payment or a subscription renewal was not recorded.

Kitchen in columns and phone ordering

The kitchen screen splits orders by status and course; phone ordering now takes three steps.

• Filter by station (grill, pizza, pastry…).
• Alert when dishes are ready at the pass.
• Slide-up cart on the waiter's phone.

Named allergens and the "Exclude allergens" filter

Every allergen has an icon and a name, and guests can hide the dishes they cannot eat.

Platevo in English too

Dashboard, emails and guest pages are translated into English; everyone picks their own language.

Security and reliability

A full review before production: payments, orders and table sessions protected from errors and unauthorised access.

• Order totals recalculated on the server.
• Each venue sees only its own data, in real time too.

Multiple venues in one account

Chain dashboard, per-venue reports and a master menu to push to the other venues.

• CSV export of each venue's numbers.
• Aggregated chain statistics.

Stamp cards, loyalty points and CRM

Bring guests back with stamps and points, and find them in the CRM built from bookings.